Need help? Contact us. We are always happy to hear from you!

For all appointments & enquiries, please call (02) 6195 0180 or click here to request an appointment online. Furthermore, the centre can be contacted by email at [email protected], or by fax on (02) 6147 0669. We are happy to hear from you.

When you first call the centre we will briefly discuss your needs to determine the right pain specialist for you to see. We will then recommend some appointment times for you and discuss the consultation fees with you.

Click here to download the Pain Management Questionnaire. Completing this will help our multidisciplinary team better assess and manage your pain.

If you are attending under Medicare you will need a referral from your GP or a medical specialist. You can make the appointment without the referral but you will need it when you attend. If you do not bring a referral you may need to pay the full fee without getting a Medicare rebate.

If you have workers compensation, motor vehicle accident, department of veterans affairs or another form of compensation they may pay for the consultation. You need to obtain approval for the consultation prior to attending or you will need to pay for the consultation on the day.

Psychology and physiotherapy consultations may be partly covered by Medicare. Only a GP can refer to a physiotherapist, while a GP or psychiatrist can refer to a psychologist.

Please note that as a private practice we do not bulk bill. As such you will need to pay for the consultation on the day and then claim back the Medicare rebate.

We have full eftpos and Medicare online facilities available, and also accept cash and cheque payments. If you link your medicare card to your bank account we can process the medicare rebate for you and you should receive it within twenty-four hours of making the payment.

When you come for your Appointment please remember to obtain and bring the following

  • Referral letter from GP, family physician or other doctor
  • Medicare card, DVA card, pension card
  • Have your Private Hospital Insurance information with you
  • Reports, X-rays, MRIs, CT scans etc. and any other relevant information
  • Filled questionnaire


To cancel an Appointment

To cancel appointment minimum 48 hours’ notice otherwise clinician can charge a cancellation fee which can vary from 100 dollars to full consultation fee at discretion of specialist.